ExchangeHomes.Com has been committed to promoting affordable vacationing through home exchanges since 1986.
Until we expanded onto the Internet in 1994, all our home exchange listings were made available to our members via directories
(3 per year). Directory publication ceased following the November edition in 2001, when the volume of Directory Members fell
so significantly that producing and distributing directories was no longer viable. Virtually everyone now has access to the
Internet and directories are no longer requested!
Moving forward to a presence on the Internet was a natural progression to keep abreast of all the latest technologies. We
now have at our disposal the most sophisticated means of serving our members, plus, via the worldwide web, access to countless
other people who would have otherwise never heard of us.
In spite of these advances, we continue to believe that there is no substitute for personal service. While technology now allows
us to reach people in the furthest corners of the globe, we want our members to know that there are always friendly people
available to help. We pride ourselves in being able to say that our members receive the highest level of customer service.
Anne Pottinger Founder of ExchangeHomes.com, Controler, Web Site, Blog and Newsletter Editor, and Customer Service Rep
in Chief, has been a home exchanger herself throughout her life. She is an inveterate writer about travel in general and home
exchanging in particular (domestic pets as well, but that's another story!). She has had numerous articles published throughout the
world and Internet.
Anne is the first to recognize the qualms and concerns of newcomers to the concept of home exchange and leads the company's
Customer Service Team. More often than not, anyone calling ExchangeHomes.com will find themselves speaking with Anne.
The press and media worldwide acknowledge Anne as an expert. She has been featured in:
